Suspicious Card Charges: What You Need to Know

In Kyrgyzstan, cases of unexplained charges from bank cards have become more frequent. These transactions often appear in statements as payments to Google or Telegram, even though users did not connect or authorize anything themselves.

Typically, the scheme starts with a “test” transaction, followed by actual charges for digital services—such as subscriptions or in-app purchases.

Such situations can occur if your card details were previously used on third-party services or entered on websites and apps whose security is difficult to verify. As a result, your card may be linked to digital services without your explicit consent.

If you notice such transactions:

• disable online payments
• remove your card from linked services
• if necessary, block and reissue your card

To protect yourself, do not enter your card details on suspicious websites and never share confidential information with anyone.

If you have any doubts, contact the support center at 3333 or use the online chat in the MBANK app.

MBANK - caring about your safety.

NBKR License No. 014