Call the Contact Center Directly from the MBANK App

When you have a question about banking services, it is important to get help from a specialist quickly. MBANK customers do not need to search for the Contact Center number, leave the app, or spend time on additional steps. You can call a specialist directly from the MBANK mobile app.

How to Call the Contact Center

The “Online Call” feature is available directly on the main screen of the MBANK app. To contact a specialist:

1. Open the MBANK app.
2. On the main screen, find the phone icon in the top right corner.
3. Tap it, and you can immediately call the Contact Center.

During the call, you can ask any questions you may have and get assistance from a specialist.

This format is especially convenient when you need to quickly resolve an issue and get expert assistance without leaving the familiar app interface.

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